Terms of service

Terms of Service

Effective Date: 19/02/2026

Welcome to CookBrix (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website [www.cookbrix.com] (“Website”) and the purchase of products from us.

By accessing or using our Website, you agree to be bound by these Terms.

1. Account Terms

To use certain features of our Website, you may be required to create an account.

You agree that:

  • The information you provide is accurate and complete.

  • You are at least 18 years of age.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts found to be fraudulent, misleading, or in violation of these Terms.

2. Pricing and Payment

All prices listed on the Website are in Indian Rupees (INR) unless otherwise specified.

  • Prices are subject to change without prior notice.

  • We reserve the right to modify or discontinue products at any time.

  • Payments must be made through the payment methods available on our Website.

  • Orders will only be processed after successful payment confirmation.

In case of pricing errors, we reserve the right to cancel any affected orders.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.

However:

  • Minor variations in color, size, or appearance may occur.

  • Product images are for illustrative purposes only.

  • We do not guarantee that all descriptions are error-free.

If a product received differs significantly from its description, please contact us at cookbrix007@gmail.com.

4. Order Acceptance and Cancellation

All orders placed through the Website are subject to acceptance by CookBrix.

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities purchased per person or per order

  • Cancel orders due to stock unavailability, payment issues, or suspected fraud

If your order is canceled after payment, a refund will be processed in accordance with our Refund Policy.

5. Shipping and Delivery

We aim to process and dispatch orders within 8 days.

  • Delivery timelines are estimates and may vary based on location.

  • Delays caused by courier partners, natural events, or unforeseen circumstances are beyond our control.

  • Customers are responsible for providing accurate shipping details.

Once the order is handed over to the courier partner, the risk of loss transfers to the customer.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

  • Products must be returned in unused and original condition (unless defective).

  • Refund timelines depend on the payment method used.

  • Certain items may not be eligible for return due to hygiene or safety reasons.

For return requests, contact us at cookbrix007@gmail.com.

7. Prohibited Uses

You agree not to use the Website:

  • For any unlawful purpose

  • To violate any local, national, or international law

  • To infringe upon intellectual property rights

  • To transmit malware, viruses, or harmful code

  • To attempt unauthorized access to our systems

We reserve the right to terminate access to users engaging in prohibited activities.

8. Intellectual Property

All content on the Website, including logos, text, graphics, images, and designs, is the property of CookBrix and protected by applicable intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • CookBrix shall not be liable for indirect, incidental, or consequential damages.

  • Our total liability for any claim shall not exceed the amount paid for the purchased product.

  • We are not responsible for delays, interruptions, or technical errors beyond our control.

All products are provided “as is” without warranties except as required under applicable law.

10. Indemnification

You agree to indemnify and hold harmless CookBrix, its directors, employees, and affiliates from any claims arising out of your misuse of the Website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [New Delhi, India].

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Website after changes constitutes acceptance of the revised Terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

CookBrix 
Email: cookbrix007@gmail.com