Privacy policy

19/02/2026

Welcome to CookBrix (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website [www.cookbrix.com] (“Website”).

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from CookBrix, we may collect the following types of information:

A. Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party providers)

B. Order Information

Products purchased
Transaction details
Payment status

C. Device & Usage Information

IP address
Browser type
Device type
Pages visited
Time spent on pages

D. Cookies & Tracking Data

We use cookies and similar tracking technologies to enhance your browsing experience (see Cookies section below).

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Provide customer support
Improve our products and services
Send order updates and important notifications
Prevent fraudulent transactions
Comply with legal obligations
Send promotional emails (only if you opt in)

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

CookBrix uses cookies to:

Remember your preferences
Improve website functionality
Analyze traffic and user behavior
Enable marketing and advertising services

You can disable cookies through your browser settings. However, some parts of the Website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

Payment gateways
Shipping and logistics partners
Analytics providers (such as Google Analytics)
Advertising platforms (such as Meta Ads, Google Ads)

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We are not responsible for the privacy practices of third-party websites linked from our Website.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

All payment information is processed through secure and encrypted third-party payment gateways. CookBrix does not store your complete payment details on our servers.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders
Comply with legal obligations
Resolve disputes
Enforce our agreements

7. Your Rights

As a customer in India, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information (subject to legal obligations)
Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

CookBrix does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Business Name: CookBrix
Email: Support@cookbrix.com
Business Address: Chattarpur, New Delhi